Job Description

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Benefits

• 401(k) available at most locations
• Medical and Dental
• Paid Time Off
• Competitive Pay
• Life Insurance
• Professional Development

Responsibilities

• This position has evolved into being the first person our customers see during their service visit. Customer service skills are essential. No longer just a "shuttle driver" position.
• Work closely with the Service Advisors and Service Director to make sure all vehicles are where they are supposed to be and the service drive is clear and not chaotic.
• Transport customers to and from their destination in a professional and safe manner.
• Assist passengers in and out of shuttle while keeping a timely shuttle route without delays.
• Monitor shuttle vehicle maintenance and fuel.
• Run errands for the dealership as directed.
• Provide excellent customer service to internal and external customers at all times.
• Employ good judgment, safe driving skills, abide by all traffic regulations.
• Notify service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance.
• Perform light janitorial duties as well as help maintain coffee/water bar in customer waiting area.
• Help greet customers upon arrival as well as assisting them getting checked in.
• Install protective elements to customer's vehicles such as paper floor mats, plastic seat covers.
• Help organize and stage vehicles to go into service shop.

Qualifications

• Professional appearance and work ethic - must adhere to company policies on hygiene and appearance for customer facing employees.
• Excellent driving skills and clean Motor Vehicle Record
• Good interpersonal skills
• Consistent record of achieving or over-achieving goals
• Extraordinary communication skills and superior customer service skills
• Positive outlook with a high-energy personality
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Tags

Part time, Local area

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