Job Description
Job Description The Banquet Server delivers professional, friendly, and efficient food and beverage service during banquet events. This position is responsible for creating a positive guest experience by ensuring timely service, maintaining clean dining areas, processing guest payments, and complying with food safety and alcohol service regulations.
Responsibilities - Coordinate and serve food and beverages to banquet guests in a timely, efficient, and courteous manner.
- Provide exceptional customer service and respond to guest needs throughout the dining experience.
- Follow alcohol safety standards, including verifying guest identification to ensure compliance with minimum drinking age requirements.
- Maintain cleanliness and sanitation in dining areas and other assigned spaces.
- Perform pre-bussing duties to keep tables and service areas clean and organized.
- Process guest payments and complete financial transactions accurately.
- Comply with established service procedures, food safety requirements, and alcohol awareness standards.
- Perform other job-related duties as assigned.
Qualifications - High School Diploma or General Education Degree (GED), with at least three (3) years of banquet experience, or an equivalent combination of education and experience.
- Ability to obtain and maintain a valid food handler's card.
- Ability to obtain and maintain a state-issued alcoholic beverage license.
- Ability to successfully complete all required alcohol awareness training.
- Strong customer service, communication, and interpersonal skills.
- Ability to work varied shifts, including weekends and holidays, as needed.
- Ability to work in environments that may include casino floors, second-hand smoke, and crowd noise.
- Ability to lift objects weighing up to 50 pounds.
- Ability to work effectively in a fast-paced, team-oriented environment.
About Us Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!
Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.
Here's what awaits you:
- Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
- Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
- Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
- And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
About the Team Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
- Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
- Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
- Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
- Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.
More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.
Company:Cherokee Nation Entertainment
Job Tags
Casual work, Local area, Flexible hours, Shift work